Effective witness evidence is often key to a successful outcome for a litigant. However, the quality of witness evidence is not solely dependent on the witness himself. Witnesses need to be interviewed early on when their recollection of the facts is at its best. Many will also need significant hand-holding through what can be a daunting process for them.

Getting evidence from witnesses is time-consuming and is often carried out in a piecemeal and costly way by lawyers.

► A key part of Intelligent Litigation Management’s approach is to develop a good working relationship with witnesses in order to prepare them to give the best possible evidence. Our approach is to:

• meet with witnesses as early as possible to make sure that they are informed about the process and what will be required of them.
• capture witnesses' evidence in a relaxed but thorough way, locating and analysing relevant evidence along the way.
• providing careful preparation and support as they are providing their written evidence and as they approach the time when they will give evidence before a court or tribunal. Any time spent with one of our consultants means that time spent with external counsel will be more focused and cost effective.

► This personalised service differs from what is offered by law firms, who remain external to the client and the witness and whose contact is can be sporadic. This approach also eases the burden on the client’s management team.